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Exchanging the suitcase trolley handle only requires a phillips screwdriver. Different screwdriver sizes may be required for this repair (depending on the model).
The warranty terms of most luggage brands only cover material and production defects. Damages caused by third parties such as airlines or regular wear and tear are usually not covered by the product warranty.
In such cases you can however purchase the necessary spare part from suitcase.repair!
We also cooperate with many brands for the handling of warranty cases. Check the following page to find out for which brands we can help you with warranty claims.
Your parcel will contain all the spare parts you have ordered as well as a QR code which will lead you directly to our repair guides.
Please note: Your delivery does not include screws. As the screws used to connect the spare parts to the shell are typically still intact, the original screws from your suitcase can be re-used.
Should you require additional screws or repair equipment (e.g. screwdriver or pliers for zipper repairs) you can add them directly to your order.
Which parts do I have to replace?
The telescopic handle as a spare part consists of the pull handle on top, the two tubes and the bracket which connects the handle to the shell.
As these parts are all connected it is only possible to replace the entire telescopic handle. It is not possible to order certain sub-components.
An instruction on how to perform this repair can be found in our suitcase repair guide.
How to perform the repair?
Repairing your suitcase is easy and only requires a few minutes and basic tools. In our repair guides you will find step by step instructions on how to replace the damaged components of your suitcase with the newly ordered spare parts.
Should you not have the tools to perform the repair with you can add the required tools to your order and they are delivered together with your spare parts.
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