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Replacing the zipper pullers of your suitcase requires pliers and in some cases a never.
Please note: This repair requires a certain degree of sensitivity when performing the repair to avoid damaging the zipper. Please read the instructions carefully before performing the repair or ask a professional repair shop to perform the repair if in doubt.
The warranty terms of most luggage brands only cover material and production defects. Damages caused by third parties such as airlines or regular wear and tear are usually not covered by the product warranty.
In such cases you can however purchase the necessary spare part from suitcase.repair!
We also cooperate with many brands for the handling of warranty cases. Check the following page to find out for which brands we can help you with warranty claims.
What is included in the delivery?
Your parcel will contain all the spare parts you have ordered as well as a QR code which will lead you directly to our repair guides.
Please note: Your delivery does not include screws. As the screws used to connect the spare parts to the shell are typically still intact, the original screws from your suitcase can be re-used.
Should you require additional screws or repair equipment (e.g. screwdriver or pliers for zipper repairs) you can add them directly to your order.
Warning: Comparison Required
Based on the model number you have entered the exact spare part required could not be determined without doubt.
To ensure that the part fits on your suitcase please compare which part is currently installed on your suitcase.
Warning: Spare parts are not interchangeable and only the part equivalent to the part currently installed on your suitcase will fit.
Does this spare part fit my suitcase?
Every suitcase model has it's own spare parts and there are no universally fitting spare parts. While many spare parts may look identical the shape or the positioning of the screws may not match your suitcase.
Use the search bar below to confirm that this part matches your model and profit from our unique Suitcase.Repair Fitting Guarantee:
Note: The check will only work for the original part and not for alternative spare parts.
Choosing the correct zipper puller orientation
For some models the zipper pullers on the left side and on the right side are not identical. Use the image to determine if you require a Left (L) or Right (R) zipper puller. For models where both zipper pullers are identical you do not have to select an orientation on top of the page.
Which parts do I have to replace?
The lock and the zipper pullers are separate spare parts. In case one of the zipper pullers broke with fragments remaining in the lock both the zipper pullers and the lock have to be replaced. An instruction on how to perform this repair can be found in our suitcase repair guide.
To find a matching replacement lock please search for your model number using the search above.
Zipper Pullers
How to perform the repair?
Repairing your suitcase is easy and only requires a few minutes and basic tools. In our repair guides you will find step by step instructions on how to replace the damaged components of your suitcase with the newly ordered spare parts.
Please note: This repair requires a certain degree of sensitivity when performing the repair to avoid damaging the zipper. Please read the instructions carefully before performing the repair or ask a professional repair shop to perform the repair if in doubt.
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